How to Identify, Report or Prevent Amazon Scam Emails?
According to Hornetsecurity team statistics, Amazon email scams, especially phishing emails have been on top of the global assaults, with a staggering 17.7%. With the rate of Amazon scam emails circulating around, you could be at the target of fraudsters next. Or you probably are, as we talk, without even realising it!
In a recent case of Amazon email scams, more than 2000 customers in one week, in the UK complained of receiving phishing emails claiming from the e-commerce giant and asking to fill out a form. The email claimed that the account of the recipient users has been locked and the users have to fill out the form, to complete the authentication process for the account to be unlocked.
Following bulk complaints on the email fraud, The UK’s national reporting centre for fraud and cybercrime action fraud issued an urgent warning to all the Amazon customers, raising an alarm about the issue and requesting them to not fall prey to the scam email.
While for some filtering out real from sus is hard for obvious reasons of how close to real these impersonator email appears, some on the other hand can be recognized easily by their poor draft, generous offers and unimaginable discounts or over the top claims.
So, let us delve into the type of Amazon scam emails impersonating as authentic, that has been hovering for a while, feeding on innocent users.
What are Amazon Scam Emails?
Amazon has issued an advisory on its website that if Amazon customers receive emails from the brand that looks suspicious, it might be a case of a phishing email. These phishing emails would contain a link inside it, when clicked on, would redirect you to a website that is not legitimate. This website will ask for your personal details relevant to Amazon, such as your username or password. It may also ask you to install unwanted software in your system.
Phishing fraud is a type of cyber-security scam that is conducted under the disguise of a trusted source to extract sensitive information and expose it to cause major loss of finance and reputation. Phishing emails are the weapon of cyber-criminals with the intent of stealing your personal information and infesting malware into the system and networks.
If you click on such a link, it is highly likely that you would become a victim of a phishing cyber-attack. While averting such emails is not possible in the digital age that we live in, we do have our security in our hands and can save ourselves and our confidential information to become a breeding ground for scammer’s benefit.
But, how do we stop these Amazon email scams from attacking us and protecting ourselves?
How to protect yourself from Amazon scam emails?
- Do not click on any suspicious links or open any attachments that seem phoney. If you did open the attachment or clicked on the link by mistake, make sure to not follow any further instructions. Moreover, it is highly recommended that you enable a two-step verification process in your account which will add a layer of security shield to your Amazon account.
- It is advised to Amazon users to enhance their vigilance of fake emails by spotting inappropriate grammar or spelling errors in the email content. Business giants like Amazon hire professional content specialists and copywriters. Moreover, the content written undergoes proofreading as well, which is a clear indication of Amazon making no such mistakes and such emails are definitely scams.
- If you receive emails claiming you have won a lottery, become a premium Amazon member, received a grand prize etc., never open such emails and delete them right away. Amazon does have a multitude of offers, but it never sends emails claiming you won something without ever participating in it or for that matter for free.
- If you receive an email that reflects a sense of urgency or threats forcing you to randomly click on the link or open an attachment, it is an alarm in itself and such emails need to be deleted at once.
In a situation when you are at crossroads of what to do with the Amazon scam emails or the one that you consider suspicious, we recommend you follow the tried and tested STOP technique.
S.T.O.P Method very clearly defines four simple questions that you ask yourself in the event of receiving an Amazon scam email:
S: Does this email look Suspicious?
T: Is this email Telling me to click a link?
O: Is this email Offering something extraordinary?
P: Is this email Pushing me to do something in haste?
And voila! You have the answer to something you were fretting over with the fear of getting scammed. All you have to do is follow the STOP technique and prevent yourself from a great deal of financial loss and anxiety.
What to do if you've been scammed by Amazon fraud emails?
Unfortunately, cyberattacks have become so sophisticated that it is difficult to mitigate their existence completely. These attacks have become a part of our security issues now, more, so because of the extent of public information availability and accessibility.
However, in the event of such an email scam or Amazon phishing email attack and your information or finances loss, you must immediately report it to your bank or credit card company of potential fraud and get your account and credit card blocked to prevent further misuse.
Moreover, you should also report the incident to the law enforcement and cyber-crime department.
Apart from reporting the issue immediately, you must change the login id and password details of your Amazon account to prevent further personal data or financial loss or misuse. While you take all these quick actions, you must also remember to stay vigilant against Amazon phishing emails circulating in an attempt to steal you of your personal data, money, reputation and lead to increased stress.
Amazon Scam Emails in a Nutshell!
Amazon is the biggest retail giant the world has witnessed to date and while it connects globally to millions of sellers and buyers ensuring a safe, streamlined and smooth e-commerce operation, it is also a breeding ground for scammers. Scammers see this retail business as an opportunity to exploit and extort as much financial and reputation loss as possible, despite Amazon’s cutting-edge technology.
Almost each of us has fallen for the fake emails, despite feeling something is off or seems phoney with either the offer, representation, too generous with discounts or doesn’t sound like Amazon. Whether it is an order confirmation email, a login failure email. Asking for feedback, offering discounts, making you a premium member email, the scams have circumvented every single vertical of Amazon fraud emails to cause havoc in the customer’s mindset, dipping sales and tarnishing reputation.
However, adopting the above pointers and staying vigilant, besides raising complaints with the relevant authorities is the right way to go about protecting yourself and averting such scam emails from fooling other people too.